Frequently Asked Questions (FAQs)
We are always eager to help you with any queries you may have regarding our products. Here’s a list of the most frequently asked questions we get, with some helpful answers.
F.A.Qs
Our range include wholesale beef and pork carcasses, fresh cuts of beef and pork, as well as beef and pork processed items such as hungarian sausage, polony, bacon, vienna and various hams
Our Wholesale Outlets are located at:
- Best Beef: Plot No 8077 off Mumbwa Road, Chinika, Tel no +260977110925
- Mwembeshi: Plot No 7193 Mwembeshi Road, Light Industrial Area, Tel no +260960992062
- Garden: Plot 1102 Katima Mulilo Road, Garden, Tel no +260960992067
For more information on our retail depots, products, wholesale pricing, order and delivery, please contact our Telesales Coordinator on Tel no +260964269510.
We also have Real Meat retail outlets at the following locations:
| Name | Area | Address | Tel Number |
|---|---|---|---|
| Soweto | Soweto Market | Plot 10439 Katanga Road, Chinika | +260965310823 |
| Lumumba | Town Centre | Shop 11 Lumumba bus Station | +260979435490 |
| Kamwala | Kamwala | Plot 180 off Ring Road, Kamwala | +260975640049 |
| DDK | Intercity | Plot 5388 Dedan Kimathi Road | +260960991998 |
| Matero | Matero | City Father Complex Commonwealth Road, Matero | +260965104257 |
| Avondale | Avondale | Gardenia Road, Avondale | +260964269510 |
| Kanyama | Kanyama | Kanyama West Masauko Market | +260964269510 |
| Chelstone | Chelstone | Chelstone Main Market | +260964269510 |
| Lusaka West | Apollo Lusaka West | Nine MM Pub & Grill | +260964269510 |
| Showgrounds | Rhodespark | Plot 2374 Showgrounds | +260978271911 |
| Woodlands | Woodlands | Shop 30 Forli Complex Woodlands Stadium | +260964387659 |
| Kalingalinga | Hellen Kaunda | Stand B1/12/1 Alick Nkata Road, Hellen Kaunda | +260965094781 |
| Livingstone | Dambwa | Plot No. 53759, Dambwa North, Nakatindi Road | +260963817129 |
We are also have our products in Pick n Pay, Shoprite, Choppies, Spar, Cheers, Food Lovers and Game Stores
Orders can be placed and processed through our telesales team:
- Caroline Banda – +260964269510
- Audrey Sinkala – +260964269577
- Jessie Mukambo – +260964269538
- Joyce Nachinga – +260760634693
- Margaret Musonda – +260762172422
- Beauty Mulunda – +260963883417
- Email : orders@realmeatafrica.com
Payment can be made through EFT (Electronic Funds Transfer), Cheque and through bank cash deposits. Cheques to be made out in the name of Real Meat Africa Ltd. Deposits should be made according to the letter dated day/Month/Year, stipulating Real Meat Bank Details.
Currently Real Meat does not offer refrigeration, but intends on providing the service in the near future.
An Account opening form is issued and should be filled in and signed by a director or an appointed authority. A copy is available on request.
Give your completed application to your respective Sales Representative or e-mail to our Credit Controller at customercare@realmeatafrica.com
Yes we offer a credit line and below is the criteria that need to be met:
- Customer must have consistently traded with Real Meat for a minimum of 3 months on a cash basis
- Customer should provide T-PIN Number and where applicable, the Company & VAT Registration Certificates
- Customer to provide guarantees
For credit account opening, please contact our Credit Controller Chama Malama on Tel no +260968992934 or email: chamam@realmeatafrica.com
Delivery is offered at no extra cost.
Walk in customers can be served within 20 minutes from our Mwembeshi Wholesale Outlets, whilst Lusaka based deliveries can be made within 24hrs of the placement of the order. All orders to be placed by 12 noon on the day prior to delivery.
Yes, submit any specialized request to our telesales team co-ordinator, Caroline Banda Tel no +260964269510
No, it is not.
Any complaint on quality is raised to our Health and Safety department through Sally Kabwebwe on Tel no +260961099969 and e-mail sallyk@realmeatafrica.com OR our telesales co-ordinator Caroline Banda on Tel No +260964269510 or email: carolineb@realmeatafrica.com